storEDGE Status

All Systems Operational

storEDGE Software Operational

storEDGE Corporate Operational

storEDGE Call Center and Email Support Operational

storEDGE API (Third-party integrations) Operational

storEDGE Reporting Operational

Rental Center Operational

storEDGE Websites Operational

Storable Payments Operational

Payment Processing by storEDGE Operational

Access Control Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 29, 2024

No incidents reported today.

Jun 28, 2024

No incidents reported.

Jun 27, 2024

No incidents reported.

Jun 26, 2024

Tenants unable to complete online move-ins

Resolved - This issue has been resolved.
Jun 26, 11:43 EDT

Monitoring - A fix has been implemented and we're monitoring results.
Jun 25, 14:12 EDT

Identified - We've identified the issue and our team is actively working on a hotfix to resolve this as soon as possible. Thank you for your patience.
Jun 25, 12:57 EDT

Investigating - We are currently investigating an issue that is preventing tenants from completing online move-ins. We are working to resolve this issue as quickly as possible and apologize for any inconvenience this may cause.
Jun 25, 11:58 EDT

Jun 25, 2024

Jun 24, 2024

No incidents reported.

Jun 23, 2024

E-sign maintenance

Completed - The scheduled maintenance has been completed.
Jun 23, 01:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 00:00 EDT

Scheduled - HelloSign, the integrated service that provides storEDGE's E-sign functionality, is be performing maintenance.

During the maintenance window, E-sign will be unavailable. After their maintenance is complete, E-sign functionality will be restored. You can follow HelloSign's maintenance status on the HelloSign status page: https://status.hellosign.com/incidents/hkw0mrj9hphx
Jun 21, 16:33 EDT

Jun 22, 2024

No incidents reported.

Jun 21, 2024

No incidents reported.

Jun 20, 2024

No incidents reported.

Jun 19, 2024

Error when running reports

Resolved - This incident has been resolved.
Jun 19, 10:42 EDT

Investigating - We are aware of an issue preventing you from running some reports.

We apologize for the inconvenience. Our team is working to resolve the problem as quickly as possible.
Jun 19, 10:13 EDT

Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.