Storable Edge Status

Service Under Maintenance

Storable Edge Software Operational

Storable Edge Corporate Operational

Storable Edge Call Center and Email Support Operational

Storable Edge API (Third-party integrations) Operational

Storable Edge Reporting Operational

Rental Center Operational

Storable Websites Operational

Storable Payments Under Maintenance

Edge Payments Operational

Storable Access Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 27, 2025

No incidents reported today.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

Close of Day disruption

Resolved - This issue has been resolved.
Jun 24, 18:19 EDT

Monitoring - Our team has implemented a fix for the issue that was impacting the Close of Day process. We are actively monitoring system performance to ensure full stability. Thank you for your patience as we worked to resolve the issue.
Jun 24, 17:54 EDT

Identified - The issue has been identified, and a fix is in progress. We’ll provide another update soon.
Jun 24, 17:42 EDT

Investigating - We've identified the issue affecting Close of Day and are actively working on a fix. We'll provide another update as soon as we have more details or when the fix is implemented. Thank you for your patience.
Jun 24, 17:23 EDT

Jun 23, 2025

No incidents reported.

Jun 22, 2025

Storable Payments Maintenance

Completed - The scheduled maintenance has been completed.
Jun 22, 03:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 02:00 EDT

Scheduled - Our processing bank will perform platform maintenance on Sunday, June 22, 2025, starting at 2 a.m. ET for up to one hour.

During this time, you won’t be able to process payments, access the Payments Portal, or accept payments online. Processing refunds and accessing payment reports will also be unavailable.

Autopay transactions running while maintenance occurs may fail. To review any autopayments that need to be processed, go to your billing page and click the Autopay tab. You can find instructions in our Help Article: https://help.storedge.com/hc/en-us/articles/360011695712-Addressing-Failed-Autopayments

We appreciate your patience with these necessary upgrades and apologize for any inconvenience.
Jun 20, 10:26 EDT

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

Reporting issue

Resolved - This issue has been resolved.
Jun 13, 14:01 EDT

Update - We've learned that a vendor outage caused the reporting issue. While some reports are inaccessible, you can still access these reports: Aging, Rent Roll, Delinquency Stages, Consolidated Occupancy, and Management Summary. We appreciate your patience and will provide updates as we learn more.
Jun 13, 12:44 EDT

Investigating - We're aware of an issue impacting reports in Edge. While we work to resolve it, we appreciate your patience and will provide updates as we learn more.
Jun 13, 12:18 EDT