The issue impacting SSO logins has been resolved. Thank you for your patience while we addressed the problem.
Posted Apr 17, 2026 - 14:21 EDT
Monitoring
The issue causing intermittent login failures has been resolved. We are monitoring system performance to ensure full stability. We’ll continue to observe the issue and post further updates if necessary.
Posted Apr 17, 2026 - 13:42 EDT
Investigating
We're aware of an intermittent issue causing login failures. Some Edge customers using Single Sign-On are receiving an "internal server error" message. This issue appears related to our authentication provider, and we're currently working with their support team. In the meantime, retrying your login may be successful. We appreciate your patience, and we'll provide updates as we learn more.
Posted Apr 17, 2026 - 08:22 EDT
This incident affected: Storable Edge Software, Storable Edge Corporate, and Storable Edge Reporting.