Edge Workflow Issues

Incident Report for Storable Edge

Resolved

This incident has been resolved.
Posted Sep 22, 2025 - 18:05 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 22, 2025 - 17:30 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 22, 2025 - 15:54 EDT

Investigating

We're aware of various Edge issues impacting regular functions. These issues include, but are not limited to, move-in errors, email e-sign requests, receipt printing, tenant ledger views, and more. Our team is actively working to resolve these issues. We appreciate your patience and will provide updates as we learn more.
Posted Sep 22, 2025 - 15:35 EDT
This incident affected: Storable Edge Software, Storable Edge API (Third-party integrations), Storable Edge Reporting, and Edge Payments.