This issue has been resolved. Rental Center online move-ins are working as expected.
Posted Feb 12, 2026 - 08:58 EST
Monitoring
We have deployed a fix and are currently monitoring the software to confirm system stability. We will provide another update once this issue has been resolved. Thanks for your patience.
Posted Feb 11, 2026 - 17:02 EST
Investigating
We're aware of an issue with Rental Center online move-ins. If an optional Additional Phone Number is not provided, move-ins unexpectedly fail. Thanks for your patience as our team works toward a resolution. We will provide updates as we learn more.
Posted Feb 11, 2026 - 14:50 EST
This incident affected: Storable Edge Software and Rental Center.